Annie is the Journals Operations Manager at Cambridge University Press. This is a cross-functional role involving daily interaction across all Journals departments at the Press. She has overall responsibility for the smooth transition of journals to and from Cambridge, and oversees the launch workflow for Open Access journals. She is also responsible for optimising our traditional institutional subscription renewals processes, and improving internal reporting on subscriptions performance. Under this remit, she runs the Journals’ telemarketing programme, through which we have daily contact with our librarian customers. Annie comes from a Journals Editorial background, having previously worked on the Psychology & Psychiatry list at Cambridge, and the Materials Chemistry list at the Royal Society of Chemistry.