Publishing Assistant, Customer Services

Company : Royal Society of Chemistry
Location : Cambridge
Closing Date : 12th June 2022
Website : https://careers-rsc.icims.com/jobs/3058/publishing-assistant%2c-customer-services/job

The Royal Society of Chemistry (RSC) has a fantastic opportunity to join us as a Publishing Assistant (Customer Services) on a full time permanent basis. It is possible that start and finish times can be flexible to accommodate your needs, maintaining a 35-hour week.

The Royal Society of Chemistry is the UK’s professional body for chemical scientists and the world’s leading chemistry community. We are a prestigious not-for-profit publishing and knowledge business, educating future generations of scientists, for the benefit of science and humanity.

As Publishing Assistant (Customer Services), you will support our Journals teams through a range of publication and administration processes, contributing to the growth and quality of the journals, whilst providing excellent customer service. Our Customer Services team plays a key role enabling the Journals Publishing team to achieve its aim of being a digital first publisher focused on delivering high-quality, accessible, impactful content and an excellent customer (authors, reviewers and readers) experience in line with the Royal Society of Chemistry’s strategy.

We are looking for:

  • A high-standard of word processing and record-keeping, ability to use other software packages associated with PCs and opening and manipulating of file attachments of varying types of software.
  • Good organisational and time-management skills, with the ability to:
  • work under pressure and prioritise to meet deadlines;
  • work with minimal supervision and be responsible for own workload.
  • Good attention to detail and accuracy.
  • Good communication skills in interacting with internal and external contacts.
  • Proven ability to work as part of a team.

At the Royal Society of Chemistry, we will support you in your career and reward your contribution with an excellent pro rata benefits package. If you are interested, please apply before the end of our closing date.

The contractual base for this role is Cambridge, however we are currently embracing hybrid working, and therefore you will have the opportunity to work from a location other than this within the UK, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our offices as needed for their role.

Download the full job description here.