Ombudsperson

Company : American Chemical Society
Location : Washington DC, remote possible
Closing Date : 5 pm EDT, August 13, 2021
Website : https://www.linkedin.com/jobs/view/ombudsperson-at-american-chemical-society-2659019698/

Request for Proposals for Organizational Ombudsperson for ACS PublicationsDivision and Unit Overview: The American Chemical Society is the world’s largest scientific membership association and one of the top five scholarly publishers in the world. The Publications Division of the American Chemical Society provides to its members and the worldwide scientific community a comprehensive collection of high-quality information products and services for the practice and advancement of the chemical sciences. The Division publishes 70+ high-quality peer-reviewed journals that cover the breadth of chemistry and allied fields, as well as a weekly magazine, peer reviewed books and reference works (ACS Reagents, ACS Guide to Scholarly Communications). The Publications Division is planning to provide ombuds services to serve as an independent liaison between ACS Publications and the chemistry community to address concerns about Editors, Editorial Advisory Board (EAB) members or reviewers with regard to editorial processes. The ombudsperson will serve as independent and external contractor (contract for services) that is ineligible for benefits. This position is initially expected to be a part-time role paid on an hourly basis. Specific areas that fall under the Ombuds’ remit include Editor misconduct (suspected bias, handling of the peer review process, mismanagement of appeals and concerns around scientific misconduct, etc.), EAB member and reviewer misconduct (suspected bias, peer-review manipulation), Editor professionalism, and Editor and EAB member conduct at events at which they are representing ACS Publications. The Ombuds does not investigate complaints about journal content or concerns about scientific misconduct by authors, which need to be brought to the attention of the relevant journal and/or institution. However, the Ombuds is available to provide guidance on approaching these items with a journal or other formal channels. Additionally, the Ombuds’ scope excludes manuscript decisions without clear indication of bias. The Ombudsperson has sole discretion over whether or how to act on a concern and may also initiate action on a concern identified through their own observation. The Ombuds will handle cases confidentially and maintain anonymity to the greatest extent possible. The Ombuds will not serve in any other role within the ACS that would affect the neutrality of the Ombuds position.Our goal is to provide peer review services that are as inclusive as possible to the chemistry community, regardless of gender, sexual orientation/identity, race/ethnicity, religion, employment status or status in the field per The Chemical Professional’s Code of Conduct. We are looking for one experienced Ombuds who will be available to start in mid-October (start date is negotiable). Qualifications:Minimum requirements include at least 3 years of experience as an organizational Ombuds or graduate education in conflict resolution, law or a related field; and ombuds training (completion of International Ombudsman Association Foundations or equivalent). Must be familiar with the IOA Code of Ethics and Standards of Practice. Being a member of the International Ombudsman Association is not necessary but preferred. A scientific background is desirable but not required.Application Process:Applicants for this position should apply on or before 5 pm EDT on August 13, 2021. Proposals should include the following: A CV and 2 letters of reference from experienced organizational ombuds practitioners, and a review of ACS Publications policies, and compensation expectations. Proposals should be sent to Ombuds_Applications@acs.org Position SummaryWe anticipate that this role will evolve over time as we review the types of concerns the Ombuds receives. The Ombuds will adhere to the International Ombudsman Association’s Code of Ethics and Standards of Practice. We are looking for an external service provide, not an ACS employee, work pursuant to a professional service contract. The Ombuds has the freedom to suggest changes to ACS Publications’ workflows should they discover areas of improvement within our editorial processes but they do not make binding decisions. This position reports to the Director, Editorial Development, and works with relevant ACS staff as they review concerns, and advises ACS Publications leadership of their findings. ACS Publications leadership decides whether any action is necessary and what this action should entail. The Ombuds does not participate in any formal investigative or resolution processes. They will remain in touch with the person of contact who brought forward a concern until a resolution has been reached and will inform them of the outcome, if appropriate. This position is located in Washington, D.C., with remote work options available. Because ACS Publications seeks to address and improve issues involving the peer review process for the purpose of improving the customer experience and the quality of services provided, the Ombuds selected is expected to prepare an annual written report that will include aggregate data and insights and observations of the Ombuds on the types of issues or concerns raised and any organizational recommendations.