Manager, Open Access Program Success

Company : American Psychological Association
Location : Remote
Closing Date : 14th February 2023
Website :

The Manager, Open Access Program Success will be responsible for ensuring the successful adoption of established Open Access transformative agreements. This role will own promotional activity including author-focused campaigns to drive manuscript submissions, periodic communication touchpoints with consortia leadership and librarians, key metrics reporting, and overall measures of program success. The person who fills this role will report to the Director, Author Marketing and Business Development and will collaborate with various stakeholders from Author Marketing, Library Marketing, Sales, Analytics, and Editorial.

Education and Experience Required:

  • Bachelor’s Degree required
  • 5 years of publishing marketing experience, preferably with an academic or scientific journal publisher required.
  • Working knowledge of the Open Access journal publication environment preferred
  • Strategic understanding of the issues impacting scholarly publishing and scholarly communication, including changing business models for scholarly content, Open Access and Open Science preferred
  • Excellent organizational skills required.
  • Relationship management skills preferred.
  • Demonstrated background in developing promotional campaigns and copywriting.
  • Proficient analytical and mathematical skills.
  • Ability to effectively make presentations to internal/external groups.
  • Understanding of the needs of various stakeholders including authors, librarians, and the scholarly community at large.

Computer Skills Required:

  • Intermediate MS Office skills required, including basic Excel data analysis and visually impactful PowerPoint decks.


  • Lead the development of strategies and execution of tactics to optimize the success metrics of customers who have signed Open Access publishing agreements with APA.
  • Develop and maintain consistent OA-related messaging to all external stakeholders involved an OA agreement with APA, including consortia leaders, librarians and researchers.
  • Develop content that makes it easier for researchers to take advantage of OA publishing agreements with APA
  • Work in lockstep with the Library Sales team, ensuring that customer success drives APA’s commercial success
  • Collaborate with Author Marketing on driving submissions from institutions covered by newly established transformative agreements
  • Collaborate with Library Marketing on library-directed messaging around APA’s offerings in journal publishing, Open Access and Open Science
  • Collaborate with journals editorial team to ensure that our publishing operation is aligned with the needs of consortia, institutions and researchers
  • Continually monitor changes in industry practices related to OA agreements, including competitor activities
  • Act as an internal advocate for customers that have signed an OA publishing agreement with APA
  • Analyze customer needs, market data and internal data, and adjust customer success activities to ensure effectiveness and alignment with APA goals.
  • Proactively develop consortia-specific promotional activity schedules and communication vehicles
  • Provide ongoing author support including creation of user materials to ensure manuscript submission growth and overall agreement success
  • Carry out the strategies and tactics aimed at exceeding agreed-upon internal metrics for the Open Access program including author submissions at the consortia and institutional level
  • Ensure APA meets or exceeds stated requirements for outcomes sharing, including article output data, cost efficiencies, and other success factors.
  • Other duties as assigned

About APA:

The American Psychological Association (APA) represents 122,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.

Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

Application Instructions:

Qualified candidates must apply online through APA’s applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.